Service Updates

We are currently monitoring extreme weather events across parts of Australia, which may impact deliveries to some regions. While our warehouse operations remain unaffected, safety-related disruptions implemented by courier networks may result in delays to orders destined for affected areas.

 EASTER SCHEDULE 2026 - SERVICE UPDATES

1. Order Fulfilment & Easter Dispatch Please note that due to the Easter Long Weekend public holidays, our warehouse and courier partners will have adjusted schedules.

• Orders placed on Thursday, 2nd April: These orders will be processed and picked up by our couriers on Tuesday, 7th April.

• Normal dispatch operations will resume from Tuesday, 7th April. We appreciate your patience as our team works through the holiday volume.

2. Store Trading Hours (AEST) Our Noble Park Store will be open during the following hours over the Easter break:

• Good Friday (3/04): 10:00am – 4:00pm

• Easter Saturday (4/04): 10:00am – 4:00pm

• Easter Sunday (5/04): 10:00am – 4:00pm

• Easter Monday (6/04): 10:00am – 4:00pm

3. Customer Service Availability Our CS team is here to help. You can reach us via phone (1300 800 734) or email during these hours:

• Easter Friday and Easter Monday: 9:00am – 6:00pm AEST 

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Current Areas of Impact (updated 27 March 2026)

Flooding impacts persist across parts of Northern Territory and Queensland, with localised road closures and residual delivery delays. Conditions are gradually easing, and no new large-scale disruption event has emerged.

Fuel cost pressures are increasing carrier operating costs, but no direct service interruptions have been reported nationally.

Affected regions:

• Northern Territory (Katherine, Daly River)
  
• Queensland (Cairns, Townsville, Mackay, Rockhampton, Bundaberg, Gympie, Sunshine Coast)