How it works

Three simple steps to start earning.

Ways to earn

Earn more points for different actions, and turn those points into awesome rewards.

Ways to redeem

100 points equals $5. Redeeming your points is easy! Just click Redeem my points, and select an eligible reward.

Frequently Asked Questions

Explore this section to find comprehensive answers to all your questions about the loyalty program.

Our Loyalty Program is designed to reward you for shopping with us! Earn points on every purchase that can be redeemed for discounts on future orders. With a tiered system, the more you engage, the more perks you unlock!

In addition to earning points for your purchases, you can also rack up points by following us on social media, signing up for SMS updates, celebrating your birthday, and leaving product reviews. Members gain access to exclusive perks, including early access to sales and special promotions.

Joining is quick and free! Just create an account by with your name, email, and password. Once you’re signed up, you’ll receive emails with exclusive access to sales, promotions, and new product launches. If you already have an account or are subscribed to our emails, you’re already enrolled—just log in and start earning points!

You earn 1 loyalty point for every $1 spent. The more you shop, the more points you accumulate!

Additionally, you can earn points by following us on social media, signing up for SMS updates, enjoying birthday rewards, and submitting reviews. For the complete breakdown of how to earn points, visit our rewards page.

Once you’ve accumulated enough points, you can redeem them at checkout. Each point has a dollar value, which can be applied to your total order for instant savings.

Log in to your account and navigate to the ‘My Rewards’ section to see your current points balance.

Yes, points expire 12 months after they are earned if not redeemed.

Not at all! There’s no limit to how many points you can earn, so keep shopping and stacking those rewards!

No need to worry! If you already have an account with us, you’ve been automatically enrolled in our rewards program. If you’ve had multiple accounts, note that only one rewards account is active per person.

Points are not awarded or redeemable on gift cards. Exclusions apply to cricket balls, bat services, and promotional deals.

Points are calculated based on the total amount of your purchase.

No, points are non-transferable and can only be used by the account holder who earned them.

If you have any questions, feel free to reach out to our customer support team at support@highmarkcricket.com.au. We’re here to help!